Fluency is a process excellence platform designed to streamline business operations and communications. It specializes in automating the creation of Standard Operating Procedures (SOPs), internal guides, and various compliance-related documents, eliminating the need for manual entry. Users can record their processes within the platform, and Fluency's AI will generate the corresponding procedural documentation. The tool further provides centralized storage and organization for all processes, aiding effective oversight while ensuring the utility of critical information. This platform aims to ensure process documentation is up-to-date and easily accessible for all team members, proving useful in diverse industries. The Fluency enterprise offers enhanced process security and personalized style guides for exported documents, fitting unique business needs. Lastly, Fluency simplifies the audit process by organising processes according to certification controls and providing auditors a straightforward overview of business workflows, enhancing compliance whilst saving companies considerable time and resource.