LunaGPT is an automation tool designed to manage customer support tasks using conversational AI. This tool, which is created by LunaGPT and powered by ChatGPT, automates Crisp customer support tickets, allowing for continuous, round-the-clock customer interaction. LunaGPT can be trained on your own data to provide customized answers, delivering instant, accurate, and friendly responses. As a result, LunaGPT not only provides immediate customer support but can also resolve tickets automatically, ensuring no customer gets overlooked. The tool can also be set to collect and qualify leads, offering a personalized interaction to your customers. To keep your chatbot updated, LunaGPT features an auto-refresh option, periodically updating data so that the bot is always equipped with the most recent information. LunaGPT supports multiple data sources, allowing you to import different types of data to train your chatbot. It uses a range of conversational models from OpenAI, including GPT-3.5-turbo and GPT-4, thus harnessing powerful AI capabilities.