Twinit is an AI solution designed to enhance customer experience by facilitating communication through customisable AI chat features and vibrant digital identities. It provides both visual and voice options for AI characters to interact with users in a way aligning with their unique relationship to the character. Along with generic personas like friendly neighbours or local community leaders, Twinit also offers more specific character profiles. Such could be a psychological counselor who dreamed of becoming a K-pop artist, or a passionate community activist running a local youth mentoring program. Apart from real-time AI chat motion for maximising visual communication, it also extends its solutions to transforming users' look into dynamic digital identity through 3D human reconstruction. Acknowledged for its cutting-edge technology, Twinit's advanced features promise a unique human-AI interaction experience, which plays a crucial role in enriching customer engagements.